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Privacy Policy

Effective Date: 08 April 2025

Automotive Glass (“we”, “us”, or “our”) operates the website https://automotive-glass.co.uk (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services.

By using our Service, you consent to the practices described in this Privacy Policy. Unless otherwise defined herein, terms used in this Privacy Policy have the same meanings as set out in our Terms and Conditions, available at https://automotive-glass.co.uk.

1. Information We Collect

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Information”). This may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Other details relevant to your enquiry or order

We collect this information to:

  • Provide and maintain our services
  • Respond to your queries and requests
  • Process orders and manage bookings
  • Improve the functionality and user experience of our website

2. Log Data

When you visit our website, your browser may automatically transmit certain information known as “Log Data.” This may include:

  • Your IP address
  • Browser type and version
  • Pages visited on our website
  • Time and date of your visit
  • Duration of visit
  • Referring URL
  • Other diagnostic data

We use this data to monitor website performance, ensure service quality, and improve user experience.

3. Cookies

Cookies are small files placed on your device that help us analyse web traffic and understand user behaviour.

We use cookies to:

  • Improve your browsing experience
  • Monitor site performance and usage patterns
  • Tailor our content and advertising

You can modify your browser settings to decline cookies or notify you when cookies are being sent. Please note that some features of our Service may not function correctly without cookies enabled.

4. Behavioural Remarketing

We use remarketing services to display advertisements to you on third-party websites after you have visited our site. These services use cookies to tailor ads based on your past activity on our website.

Google AdWords Remarketing
This service is provided by Google Inc. You can manage your preferences or opt out via:
Google Ads Settings

You can also install the Google Analytics Opt-out Browser Add-on to prevent your data from being collected by Google Analytics.

For more information, please see Google’s Privacy Policy.

5. Do Not Track (DNT)

Our Service respects Do Not Track signals. You can enable or disable this setting via your browser preferences to indicate that you do not wish to be tracked online.

6. Third-Party Service Providers

We may employ third-party companies and individuals to:

  • Provide the Service on our behalf
  • Perform Service-related tasks
  • Assist in analysing usage patterns

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or misuse your data.

7. Communications

We may use your Personal Information to contact you with:

  • Service updates
  • Newsletters
  • Promotional or marketing materials (where you have opted in)

You can opt out of receiving these communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

8. Compliance with Legal Obligations

We may disclose your Personal Information:

  • When required by law or legal process
  • To comply with a valid governmental request or court order
  • To protect the integrity or security of our business or the Service

9. Business Transfers

In the event of a business merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before any such transfer occurs and becomes subject to a different privacy policy.

10. Security

We take reasonable steps to protect your Personal Information using commercially acceptable methods suited to the nature of the data. However, no method of internet transmission or electronic storage is 100% secure.

While we strive to protect your data, we cannot guarantee its absolute security.

11. International Transfers

Your data may be processed and stored on computers located outside your country, including in jurisdictions with differing data protection laws.

By submitting your information, you consent to this transfer and processing in accordance with this Privacy Policy.

12. Links to External Sites

Our website may contain links to third-party websites. If you click on such a link, you will be directed to that external site. We are not responsible for the content, privacy policies, or practices of any third-party websites.

We recommend reviewing the privacy policy of every site you visit.

13. Children’s Privacy

Our Service is not intended for individuals under the age of 18.

We do not knowingly collect Personal Information from children under 13. If we become aware that such information has been submitted without parental consent, we will take appropriate steps to delete it.

14. Changes to This Privacy Policy

This Privacy Policy is effective as of [Insert Date] and may be updated from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or a notice on our website.

Your continued use of the Service after such changes have been posted constitutes your acceptance of the revised policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Automotive Glass
Website: https://automotive-glass.co.uk
Email: info@automotive-glass.co.uk
Phone: 01489 327077

Christmas Holidays update

We’re currently closed for the Christmas & New Year holidays.

Our services will resume from 5th January

Thank you for your patience and we wish you a Merry Christmas and a Happy New Year! ✨